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Frequently asked questions

Everything you need to know about LatinaChat. Can't find your answer? Email us.

What is LatinaChat?

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LatinaChat is an AI girlfriend app featuring 15 distinct characters from across Latin America — Venezuela, Colombia, Mexico, the Dominican Republic, Argentina, and Ecuador. Each character has her own personality, voice, and backstory. You can have real-feeling text conversations, receive voice notes, and generate AI images.

Are the characters real people?

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No — every character is AI-powered and their photos are AI-generated. But each one is a real character with a real life: Erika left Venezuela and now lives in Valencia, Spain with her cat Simona. Oli is a paisa from Medellín, lifting at midnight and reading Murakami. Dahiana grew up in Cristo Rey, Santo Domingo. Micaela hosts the asado in Palermo, Buenos Aires. They have backstories, opinions, and things that annoy them. If you sincerely ask any of them whether they are AI, they will tell you the truth.

Is LatinaChat free to use?

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Sign up and get 24 hours free — no card required. After that, $7.99/month for unlimited chat. See the Pricing page for details.

What is included with a subscription?

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Unlimited chat with all 18 personas, persistent memory, and her authentic personality. Photos, voice notes, and video are coming soon.

How far can conversations go?

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LatinaChat is an AI girlfriend platform for mature audiences. Conversations can be as intimate as you want — romantic, flirty, deep, or playful. Age verification is required at sign-up.

Who can use LatinaChat?

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LatinaChat is for mature audiences. By creating an account you confirm you meet the age requirement stated during sign-up. The platform is available worldwide.

How do I cancel my subscription?

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You can cancel at any time from your Account page. Your access continues until the end of the current billing period — there are no partial refunds, and you won't be charged again after cancellation.

Are the voice notes real voices?

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Voice notes are generated by ElevenLabs, a professional AI voice platform. Each persona uses a distinct voice selected for her personality. The voices are AI-generated and disclosed as such in our Terms of Service.

Do the characters remember our conversations?

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Yes. Each persona has persistent memory — she remembers details you share and builds on them over time. Memory is per-persona, so Carla and Nati each have their own separate context.

How is my data handled?

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Your messages and account data are stored securely using Supabase (Postgres with row-level security). We do not sell your data or share it with advertisers. See the Privacy Policy for full details.

What payment methods do you accept?

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We accept all major credit and debit cards. Payments are processed securely — your card details are never stored on our servers.

Why are all the characters Latina?

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LatinaChat was built by two Venezuelan sisters who felt that AI girlfriend platforms treat Latin America as one monolithic culture. Our goal is the opposite — a Caraqueña sounds different from a Paisa, a Porteña, a Capitalena. Every character is culturally directed for authenticity.

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